Comments on: Wag.com Review https://www.critterminute.com/wag-com-review/ Pet related news, advice, product reviews, tips and more Fri, 12 Feb 2016 23:54:32 +0000 hourly 1 https://wordpress.org/?v=4.5.4 By: Tracy https://www.critterminute.com/wag-com-review/comment-page-1/#comment-11373 <![CDATA[Tracy]]> Tue, 23 Apr 2013 22:12:07 +0000 https://www.critterminute.com/?p=3422#comment-11373 <![CDATA[I love wag.com and agree with the previous poster who said that this is what true customer service is like! I have been using them since August and have not had a single problem. Everything arrives quickly and if there's a problem, returns are free. I recently dealt with Natura Pet and their dog food recall....horrible customer service, will not purchase from Natura again...but called wag.com to let them know how one of their suppliers treated their customers. They offered a refund of my most recent purchase and a credit. I don't feel wag.com should have to pay for someone else's mistake, but they did. Initially they offered to pay for all food I purchased (Natura could learn a lesson here), but I felt guilty about that and declined. I also received a handwritten thank you note. What a great company!]]> <![CDATA[

I love wag.com and agree with the previous poster who said that this is what true customer service is like! I have been using them since August and have not had a single problem. Everything arrives quickly and if there’s a problem, returns are free. I recently dealt with Natura Pet and their dog food recall….horrible customer service, will not purchase from Natura again…but called wag.com to let them know how one of their suppliers treated their customers. They offered a refund of my most recent purchase and a credit. I don’t feel wag.com should have to pay for someone else’s mistake, but they did. Initially they offered to pay for all food I purchased (Natura could learn a lesson here), but I felt guilty about that and declined. I also received a handwritten thank you note. What a great company!

]]> By: Nan https://www.critterminute.com/wag-com-review/comment-page-1/#comment-11361 <![CDATA[Nan]]> Tue, 16 Apr 2013 20:22:13 +0000 https://www.critterminute.com/?p=3422#comment-11361 <![CDATA[I accidentally discovered wag.com when searching for something for my cat online and comparing prices. They had a great sale, so I ordered a 20 lb bag and 24 cans of cat food. I have new kittens that were eating some junky cat food when they came, so I was trying to upgrade them to something better for them....'cept they weren't havin' it... I ordered over the Easter weekend, and Monday morning a driver delivered my huge box! Unbelievable! So much better than me having to schlepp a ton of heavy stuff...plus there was no delivery charge!! After trying 8 cans of the canned food, I e-mailed their customer service to see if I could return 16 of the 24, they e-mailed right back (no wait) and said no problem, and sent me a pre-paid UPS label. I just came back from dropping the box off to UPS, and checked my snail mail....A cute personal envelope with a handwritten note from Wag.com thanking me for shopping with them, and sorry the kittens didn't like the brand I had bought, hoping we can find something to their liking soon! signed "Carvell - Wag.com Customer Care". THIS is what true customer service is like. I had almost forgotten...but so glad Wag.com hasn't. I will be using them forever - what an awesome service!]]> <![CDATA[

I accidentally discovered wag.com when searching for something for my cat online and comparing prices. They had a great sale, so I ordered a 20 lb bag and 24 cans of cat food. I have new kittens that were eating some junky cat food when they came, so I was trying to upgrade them to something better for them….’cept they weren’t havin’ it… I ordered over the Easter weekend, and Monday morning a driver delivered my huge box! Unbelievable! So much better than me having to schlepp a ton of heavy stuff…plus there was no delivery charge!! After trying 8 cans of the canned food, I e-mailed their customer service to see if I could return 16 of the 24, they e-mailed right back (no wait) and said no problem, and sent me a pre-paid UPS label. I just came back from dropping the box off to UPS, and checked my snail mail….A cute personal envelope with a handwritten note from Wag.com thanking me for shopping with them, and sorry the kittens didn’t like the brand I had bought, hoping we can find something to their liking soon! signed “Carvell – Wag.com Customer Care”. THIS is what true customer service is like. I had almost forgotten…but so glad Wag.com hasn’t. I will be using them forever – what an awesome service!

]]> By: KelleyDenz https://www.critterminute.com/wag-com-review/comment-page-1/#comment-11082 <![CDATA[KelleyDenz]]> Wed, 02 May 2012 17:21:00 +0000 https://www.critterminute.com/?p=3422#comment-11082 <![CDATA[I agree, it's important to make sure you feed your dog high quality food. Garbage in garbage out good food in you'll have a happy, healthy dog.]]> <![CDATA[

I agree, it’s important to make sure you feed your dog high quality food. Garbage in garbage out good food in you’ll have a happy, healthy dog.

]]> By: pet food https://www.critterminute.com/wag-com-review/comment-page-1/#comment-11076 <![CDATA[pet food]]> Sun, 22 Apr 2012 07:20:00 +0000 https://www.critterminute.com/?p=3422#comment-11076 <![CDATA[Natural natural pet foods incorporate some of the same benefits for your pet as you enjoy from buying natural and organic ingredients for your own foods. ]]> <![CDATA[

Natural natural pet foods incorporate some of the same benefits for your pet as you enjoy from buying natural and organic ingredients for your own foods.

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